Privacy Policy

This Privacy Policy describes how Coldabry LLC collects, uses, and protects personal information when providing software, CRM, lead processing, and related business services.

Company details:

• Coldabry LLC
• 1209 MOUNTAIN ROAD PL NE #4337
• ALBUQUERQUE, NM 87110, USA
• Email: rk@coldabry.com

We may collect the following categories of information:

• Contact information such as name, email address, phone number, and company name
• Lead form information submitted through Meta lead ads and similar integrations
• Account and login information for users of our services
• Technical data such as IP address, browser type, device information, and usage logs
• Communications, support requests, and other business correspondence

We use personal information to:

• Provide, maintain, and improve our software and services
• Process and deliver leads to our clients and their systems
• Respond to inquiries, support requests, and business communications
• Monitor service reliability, security, and fraud prevention
• Comply with legal obligations and enforce our agreements

We process personal information where necessary for legitimate business purposes, contract performance, compliance with legal obligations, or based on consent where required by applicable law.

We may share information with:

• Service providers that help us host, secure, and operate our services
• CRM, advertising, messaging, analytics, and cloud infrastructure providers
• Business partners or clients when required to deliver requested leads or services
• Authorities or regulators where disclosure is required by law

We do not sell personal information as part of our ordinary business operations.

We retain personal information only for as long as necessary to provide services, satisfy legal, tax, accounting, security, and reporting obligations, resolve disputes, and enforce agreements.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on your location and applicable law, you may have rights to:

• Request access to personal information
• Request correction or deletion of personal information
• Object to or restrict certain processing
• Request a copy of your information where applicable
• Withdraw consent where processing is based on consent

To make a privacy request, contact us at rk@coldabry.com.

If you interact with our services through third-party platforms such as Meta, Facebook, Instagram, or other integrated tools, your information may also be subject to those platforms' terms and privacy policies.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

• Coldabry LLC
• 1209 MOUNTAIN ROAD PL NE #4337
• ALBUQUERQUE, NM 87110, USA
• Email: rk@coldabry.com